Privacy Policy

Creative Child Therapy Workshops (CCTW) is located in Melbourne, Australia, and is committed to protecting the privacy of our website visitors and mailing list subscribers.

In order to subscribe to our mailing list and register for the free resources on our website, you will need to consent to providing your email address, first name and your state and country. If you choose to subscribe to our list, you may receive emails from us which include free resources or articles relevant to therapy work with children and families, as well as marketing information about our workshops and books for mental health clinicians and other therapists who work with children. We use your name and location to personalise the emails and send information relevant to your location. Your personal information will not be used for any other purpose. If you wish to cease receiving these emails from us, you may let us know either by email or by clicking the unsubscribe link and we will action your request immediately.

We do not and will not sell or deal in personal or customer information. We will never knowingly share any of your information with any third party except the necessary information required by service providers who assist us in providing the information and/or services that we are providing to you, or if required by law. Third parties may use cookies and similar technologies to collect information and use that information for ad targeting. Most websites collect cookies to improve the experience of visitors. You can choose to turn off cookies in your own website browser. Information about cookies is available at

The service providers who assist us include:

  • Email subscriber information: We will only email you if you have chosen to subscribe to our mailing list. All emails to our mailing list include an unsubscribe link in the footer of the email. Currently we use MailChimp for email purposes. MailChimp’s privacy policy can be found at
  • Workshop ticket sales: We use Trybooking for the sales of workshop tickets. Trybooking’s privacy policy can be found at
  • Online courses:  We use the Teachable platform for our online course sales and delivery.  Teachable’s privacy policy can be found at
  • Website content management: We use WordPress as our content management system for our website. You can read the WordPress privacy policy at
  • Analytics: We will monitor traffic to our website with a view to helping us understand what services are of interest and may use Google Analytics or Facebook pixels for this purpose.

We use the “visitor action pixels” from Facebook Inc (1 Hacker Way, Menlo Park, CA 94025, USA, or, if you are based in the EU, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”) on our website. This allows user behavior to be tracked after they have been redirected to the provider’s website by clicking on a Facebook ad. This enables us to measure the effectiveness of Facebook ads for statistical and market research purposes. The data collected in this way is anonymous to us, i.e. we do not see the personal data of individual users. However, this data is stored and processed by Facebook, which is why we are informing you, based on our knowledge of the situation. Facebook may link this information to your Facebook account and also use it for its own promotional purposes, in accordance with Facebook’s Data Usage Policy

You can allow Facebook and its partners to place ads on and off Facebook. A cookie may also be stored on your computer for these purposes. The legal basis for the use of this service is Art. 6 paragraph 1 sentence 1 letter f GDPR. You can object to the collection of your data by Facebook pixel, or to the use of your data for the purpose of displaying Facebook ads by contacting the following address:

We aim to ensure this policy remains current, which means it is subject to change. We may modify the policy at any time at our discretion. Please return periodically to review our privacy policy.

Our website may contain links to other websites. These links are meant only for the convenience of website visitors. Links to third party websites do not constitute endorsement of those websites, and we are not responsible for the privacy practices of those websites.


CCTW protects your personal information from loss, misuse, modification and disclosure. CCTW uses industry standard safeguards to ensure the security of your personal information through physical, electronic and managerial procedures.

When CCTW no longer requires your personal information CCTW securely destroys the information and deletes it from its systems.


You may request access to any of the personal information CCTW holds about you. CCTW will, on written request, provide you with access to the personal information CCTW hold about you, unless there is an exemption which applies under the Privacy Act. Please note that no information will be provided without you supplying us with suitable identification.

Your request for access will be dealt with in a reasonable time. CCTW may charge you a fee to cover the reasonable cost of retrieval and the supply of the information to you.

If CCTW refuses your request for access, it will provide you with reasons for the refusal.


If you wish to gain access to or correct your personal information or make a complaint about a breach of your privacy, please email us at

Please note; suitable identification will always be requested.

CCTW will respond to your query or complaint as soon as possible.

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Sign up to receive blog posts, free resources and information about upcoming workshops and courses. Our privacy policy can be found here.